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Information security protects all of your business information, digital and physical, so it stays confidential, accurate and available. Cyber security protects your devices, networks, services and data from attacks when you operate online. They overlap, but neither covers everything on its own, so every business needs both in its technology plan.
Technology is a sector which many businesses struggle to understand. And it doesn’t help that the industry is filled with technical terms, acronyms and jargon that seems to be interchangeable to those outside of IT. A perfect example of this is the confusion caused by information security vs cyber security. Are they two phrases for the same concept? Does one fall under the other? And should you be lumping them together in your business strategy, or keeping them separate?
Let’s take a deep dive into these two terms, the difference between cyber security and information security, some examples of each, and how you can ensure that you’re making the right decisions for both.
Let’s start off by answering the question of what is information security, or data security as it’s sometimes referred to. Information security is a concept that has been around for almost as long as humans have been doing business. The information being protected can range from customer details and financial data, to intellectual property and confidential details about the way your business operates. And, of course, this data hasn’t always been intertwined with technology. But the growth of the IT sector has seen businesses recognising the benefits of technology, and adopting technical solutions to store, access and protect their data.
In today’s digital world, information security is an overarching term for the solutions that businesses are putting in place to ensure that their data – made up of both digital and physical copies – remains confidential, keeps its integrity, and is available to those who need it. These are the three foundational principles behind data security, and making sure that your information is backed up, kept safe, and remains accessible as needed will help you to ensure your business’ continuity, even if a data disaster does strike.

Because so much data has become digital, most information security techniques that businesses use are digitally focussed. But the concepts behind these techniques can be applied to information that is printed and stored on-site as well. Let’s take a look at just a few of them:
Identity and Access Management, or IAM, is all about ensuring that the right people, and only the right people, have access to the data that they need to work effectively. No more, no less. Tools like Microsoft Entra ID (formerly known as Azure Active Directory) help businesses to set up users, login credentials, permissions for both individuals and teams, and extra security features like Multi-Factor Authentication to accomplish this. But it’s not just the setup that a tool like Microsoft Entra ID manages. It can also track user logins and actions, creating a profile of what normal activity looks like, and make it easier to pre-emptively detect potential attacks when unusual activity arises.
A technique as old as war, encryption is about protecting data by hiding it behind codes and ciphers. It just so happens that modern technology makes this far easier to accomplish in seconds, and very difficult (though still not impossible) to break. Encrypting confidential or critical information and communications has become so simple, it can be done with the click of a button, which is why it has become standard procedure for companies around the world to encrypt files, emails and more.
Keeping personal data safe may sound like a technique that most businesses would naturally follow, but the improper handling of personally identifiable information has led to a rise in SPAM, phishing mails, cold calls and the like. Which in turn has directly led to regulations being put in place over the past few years that dictate how companies can gather, process, store and delete personal data. And while adhering to South Africa’s POPI Act or Europe’s GDPR may be a rigmarole at first, compliance with the regulations boosts your data security overall, reduces the risk of attack, and lessens the impact on business operations if one does occur.
Cloud storage and virtual machines have made it significantly easier for businesses to store multiple copies of their information, at a relatively low cost, and protect it from a wide range of potential disasters including natural ones like floods and fire, and digital ones like ransomware attacks. Data backups substantially reduce the risk of business operations grinding to a halt if disaster does strike, especially when incorporating regular backups into a comprehensive Disaster Recovery Plan.
Now that we have a good idea of what information security is and a few of the techniques that are used in protecting company data, let’s have a look at the other side of the coin and delve into the question of what is cyber security.
Cyber security is another overarching term for the steps that businesses and individuals take to protect themselves, their devices, their services and solutions, their communications, and their data when operating online.
Because more businesses are embracing digital solutions, so digital crime has risen as cybercriminals take advantage of vulnerabilities and gaps in understanding, knowledge and awareness. This places businesses at risk of attack unless they put cyber security techniques in place to ensure that their operations run smoothly, and their services are regularly updated, upgraded, and effectively maintained. And because cyber threats often leverage gaps in knowledge, training is a critical factor in keeping your business protected against cyberattacks.

Cyber security is such a broad term, that there are numerous security techniques that fall under its umbrella. Any digital services or solutions that a business uses need to be protected, after all, or they could become a vulnerability that an attacker can exploit. Let’s take a look at just a few of the areas that cyber security focuses on:
Keeping your network safe has become ever more challenging in an age where remote and hybrid work environments are more popular than ever, and more and more humans are using their own devices to work. And that’s not even taking into consideration the increase in the number of devices that people use on a daily basis. Suddenly it’s not just a single desktop that needs network access, but a desktop, a laptop, a smart phone, a tablet and a watch. It’s no wonder that companies are developing Bring Your Own Device policies. Even your office fridge is asking to connect to your Wi-Fi! Keeping track of the devices that are accessing your network and the apps that they are using has become a significant challenge for IT teams, making it difficult to ensure that hardware and software are kept up to date, patched and maintained, and seeing an increase in shadow IT.
Cloud services offer plenty of benefits to the businesses that use them, but ensuring that they are maintained is a challenge all on its own, especially when many companies don’t have a clear understanding of the differences between cloud storage and cloud backup, OneDrive and SharePoint, Microsoft 365 and Azure, for example. The result is data being stored incorrectly, duplicated unnecessarily and multiple entry points for attacks if not effectively controlled and secured.
Email is an inherently insecure platform. It was never designed for use by just about everyone in the world, and this makes protecting it incredibly difficult. Attackers are constantly finding new ways to exploit vulnerabilities in email communications through phishing, spoofing and infiltrating addresses, and using the platform to con unsuspecting users or gain access to confidential information which they can then manipulate, distort, or hold to ransom.
Every one of your humans has a role to play in keeping your business safe. Cyber hygiene is all about the small steps that your business and your team members can take to protect devices, login credentials and more. Training your humans on best practices for your cyber security and cyber awareness will go a long way towards ensuring that your teams are as well prepared as possible to keep your company protected.
Now, let’s get back to the question of information security vs cyber security, and which one you should be using to protect your business.
While some cyber security techniques are designed to protect your information, not all of your data is going to be digital. This is why businesses need to have both information security policies and cyber security policies in place, to ensure that every aspect of their operations is secured against threat.
Only focussing your efforts on cyber security has the potential to put physical information at risk, but it also won’t necessarily take data storage considerations into account. Data that is stored on hard drives and servers that are not necessarily being accessed online via cloud platforms may not be factored into a cyber security plan, and this has the potential to see a business losing critical data to a disaster, or falling foul of compliance regulations, resulting in penalties under POPIA and GDPR. And focussing solely on information security can also be risky, as it places your business at risk of cyberattacks.
Both areas are critical to the success and security of your business as a whole, and both need to be adopted into your overall technology planning and management strategies.
As the world has shifted towards digital, so businesses have been adopting and embracing digital tools to operate more effectively and efficiently, and to allow their humans to work more productively. But attackers are working just as fast to find ways of infiltrating these tools and solutions. Where once it may have been enough to put a strategy in place for protecting your data and users and letting it run its course, now best practices are constantly shifting, and your information and cyber security techniques need to be regularly reviewed and easily adapted to the latest threats that your business faces. It’s not enough to react to an attack as and when it might occur. Your company’s continuity relies on you being proactive, and taking steps to ensure that your business and humans are prepared for a wide range of security scenarios.
Your level of security may seem like a metric that’s difficult to gauge. And it would be if you were only considering it on your own. There are a number of companies that offer cybersecurity ratings, but at Solid Systems, we have been working with businesses around the world to maximise their protection. And we’ve developed a SOLID Systems Review that we use to understand a business’ existing technologies and security solutions, identify gaps, vulnerabilities, and areas of improvement, and help companies to develop strategic technology plans for addressing security concerns while also helping them to meet and exceed their goals.
Are you ready to see how your business compares to the SOLID Standard? Book a call with our team today to request a SOLID Systems Review.
Security is just one of the many areas that we specialise in at SOLID. If you’re looking for IT Outsourcing, a Managed IT Services Provider, exceptionally human IT Support, or just want to work with an IT company in South Africa and abroad that will see your business stepping into the future with confidence, get in touch with us, or book a consultation.
Information security protects information in any form, including paper records and offline storage, focusing on confidentiality, integrity and availability. Cyber security protects your systems, networks, devices and data from digital attacks. Cyber security largely sits inside information security, but each covers ground the other does not.
Identity and access management (for example Microsoft Entra ID), encryption, data compliance with laws like the POPI Act and GDPR, and data backups.
Network security, cloud security, email security, and cyber hygiene and security awareness training for your people.
Yes. Focusing only on cyber security can leave physical and offline data unprotected and put compliance at risk, while focusing only on information security leaves you open to cyberattacks.
We review how your business protects its information online and offline, close the gaps and keep your security up to date.
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