Solid Guardian: How Proactive IT Monitoring Keeps Your Business Running
The platform behind our Managed IT Services: faster support, real-time visibility, patching and proactive maintenance.
Read the guide →Managed IT Services
Leeds · West Yorkshire · remote support
IT Company in Leeds
Security your clients can rely on, and IT your people don’t have to think about.
Your Leeds IT partner
Solid Systems: secure, remote IT support for Leeds.
Solid Systems supports firms in Leeds and across West Yorkshire with cyber security, managed IT, remote IT support and Microsoft 365. We have no office in Leeds: our UK office is in London and Leeds clients are supported remotely. We have looked after business technology since 2003.
Many of the firms we talk to hold information that belongs to someone else: client files, financial records, case notes, personal data. Losing it, or having it stolen, is a problem that goes well beyond IT. So security isn’t an add-on in the way we work; it is built into the support from the first day.
That doesn’t mean making people’s lives harder. The best security is the kind your team barely notices: sign-in that is protected without being painful, email that filters out the dangerous messages and devices that stay patched.
IT support in Leeds
IT for firms whose clients trust them with data.
Leeds has one of the largest clusters of financial, legal and professional services firms outside London, from the offices around Park Square and Wellington Place to practices in Bradford, Wakefield, Huddersfield and Harrogate. These firms run on email, documents and trust, and that makes them a target. A convincing fake invoice or a stolen password can do more damage than any hardware failure.
Clients and insurers increasingly want to know how a firm protects their information, and UK GDPR expects personal data to be kept secure. You should be able to answer those questions clearly, and show that the protection is actually in place rather than written in a policy nobody reads.
For Leeds firms, our remote support covers:
- Multi-factor authentication and conditional access on every account
- Email filtering and domain protection that make spoofing your firm much harder
- Managed, encrypted laptops that can be locked or wiped if they go missing
- Security awareness training, so people recognise phishing before they click
What we do
How does Solid Systems help Leeds firms stay secure?
Protection first, then the support and tools that let people work without worrying about it.
Secure365 cyber security
Identity, device and email protection in one service, built on the Microsoft security tools many firms already pay for. Compare the options in our Secure365 plans guide.
Cyber security →Managed IT services
Day-to-day support, monitoring and patching, so the security settings stay in place and devices don’t fall behind on updates.
Managed IT services →Microsoft 365
SharePoint and Teams set up with sensible permissions, so client files are shared with the people who need them and nobody else.
Microsoft 365 →IT audit
An independent look at your setup that shows where the gaps are and what to fix first, written so partners and directors can act on it.
IT audit →
Cyber security
How most attacks start, and how to stop them.
Most attacks on professional firms don’t involve clever hacking. They start with an email: a login page that looks like Microsoft, an invoice that looks like a supplier’s, a message that seems to come from a partner asking for an urgent payment. Once someone enters a password, the attacker reads the mailbox, learns how the firm works and waits for the right moment.
Each step of that can be blocked. Multi-factor authentication means a stolen password alone isn’t enough to get in. Conditional access stops sign-ins from unexpected places and unmanaged devices. Email protection catches most of the fake messages before they arrive, and training helps people spot the ones that get through. If something does go wrong, endpoint detection spots unusual behaviour on a laptop and isolates it.
We set these up as one joined-up service rather than a pile of separate products, because security settings drift as people join, leave and change roles, and need checking as that happens. Our article on Zero Trust in Microsoft 365 explains the approach in more detail.
Who we are
A human IT partner for Leeds.
Solid Systems has been in business since 2003, starting in Cape Town, and today has offices in London, Cape Town and Johannesburg. We don’t have a Leeds office. We support Leeds firms remotely, and we tell you so up front.
Our people are at the centre of how we work, and so are yours. Security only works when people understand it, so we explain what we are doing and why, in plain language, rather than hiding behind jargon. That is part of being human, not robots.
Firms with offices elsewhere in the UK or in South Africa get one standard of security across every site, managed by one team.
Where we work
Areas we serve across the UK and South Africa.
- IT company in LondonOur UK office, in Mill Hill, north-west London.
- IT company in ManchesterRemote IT support for businesses across Greater Manchester.
- IT company in BirminghamRemote support and managed IT across the West Midlands.
- IT company in BristolRemote support, cloud and Copilot for the South West.
- IT company in Cape TownOur home since 2003, with our office in De Waterkant.
- IT company in JohannesburgOur Gauteng office in Birnam and the team that looks after the province.
Frequently asked questions
Still deciding? Ask us anything →
01Do you have an office in Leeds?
No. Solid Systems has offices in London, Cape Town and Johannesburg, and Leeds firms are supported remotely. Any onsite work is agreed and priced with you before it starts.
02How do you protect a firm that holds client data?
With layers that work together: multi-factor authentication and conditional access on every account, email filtering and domain protection, managed and encrypted devices, and training so people recognise phishing. Our Secure365 service brings these together.
03Can you help us answer security questions from clients and insurers?
Yes. When we have set up your security, we can tell you what is in place and help you describe it accurately when a client or insurer asks.
04Will stronger security slow my team down?
It shouldn’t. Sign-in protection can be set to ask for a second check only when something looks unusual, so most people rarely see it. The aim is security your team barely notices.
05Where do we start?
Book a 30-minute consultation. If we’re a good fit, a Solid Systems Review shows where your firm is exposed and what to fix first.
From the blog
Cyber security insights.
Managed IT Services
Why Businesses Choose Solid Systems: What Our Clients Say
Choosing an IT partner is a big decision. Why our clients trust Solid Systems, in their own words.
Read the guide →Cyber Security
Secure365 Plans Explained: Which Level of Protection Do You Need?
Essentials, Advanced or Premium? What each Secure365 plan includes, and how they build on each other.
Read the guide →
IT support for Leeds firms
Protect what your clients trust you with.
Tell us how your firm handles client information today, and we’ll show you where the gaps are and how to close them.
Microsoft Solutions Partner
Recognised by Microsoft across two solution areas.
Microsoft awards Solutions Partner designations to partners with certified people and a track record of customer success in each area. The team looking after your Microsoft 365 is qualified to do it properly.
Talk to our certified team →
- Business Solutions and AI
- Security