IT services & IT solutions for UK businesses.

An IT service provider looks after the technology a business runs on, so its people can get on with their work. Some providers only fix things when they break and bill you for the call-out. That break-fix model keeps costs unpredictable and leaves the same problems coming back.

Solid Systems works end to end. We monitor and maintain your devices and systems, keep them secure and backed up, support your people when they need help, manage your technology suppliers, and plan what to change as your business grows. Every client has a dedicated Customer Success Manager and IT pros who know their setup.

What makes the difference is how we work. We’re human, not robots: you speak to people, not a ticket queue. We work smarter, with tools and processes that prevent problems instead of repeating fixes. We look after businesses big and small, from teams of a handful of people to companies of several hundred. And everything we recommend is aligned with your goals, so every rand you spend on technology has a business reason behind it.

Our IT solutions are the changes that move a business forward, not just the support that keeps it running. Each one starts with a plan, and we review progress with you twice a year in a technology and strategy session.

• Hybrid and remote working: Microsoft 365, Teams, SharePoint and OneDrive set up so your people can work securely from the office, at home or on the road.
• Digital transformation: paper forms, spreadsheets and manual approvals replaced with Microsoft Forms, Power Automate and shared lists.
• Cloud migration: servers and files moved to the cloud in planned stages. Start with our cloud migration checklist.
• Security for every user: multi-factor authentication and Microsoft Defender keep accounts and devices protected wherever people sign in.
• Insight and AI: Viva Insights shows how time is spent, and Microsoft 365 Copilot helps people spend more of it on their best work.

Most IT companies for small business offer a choice between a part-time IT person and a large provider that doesn’t know your name. Neither suits a growing team. Managed IT gives a small or mid-sized business the skills of a full IT department for a predictable monthly fee per user, so a smaller team pays less.

Solid Select is co-managed: a monthly fee per user, with support billed as you use it, which suits businesses with an in-house IT person or modest support needs. Solid Unlimited covers unlimited remote support for a fixed monthly fee. Every plan includes proactive monitoring, patching, security and backups, a Systems Review, a technology plan and your own IT pros.

Whatever your size, you get the same guaranteed response SLA, the same Microsoft-certified people and a plan that grows with you. Why managed IT makes sense for small businesses, or compare Solid Select and Solid Unlimited.

Our South African team works from two offices: Johannesburg (5 Willow Brook St, Birnam) and Cape Town (Soho On Strand, De Waterkant). Most support is remote, so we look after businesses across South Africa, and our engineers visit onsite when a job needs hands on a device or a network. Onsite IT support is included with Solid Unlimited + Onsite and billed as used on the other plans.

In Gauteng, our Johannesburg team supports businesses from Sandton and Midrand to Pretoria and Centurion. Our London office looks after clients in the United Kingdom, so companies with teams in both countries get one partner across both.

• IT company in Johannesburg
• IT company in Cape Town