A smiling Solid Systems IT professional holding a laptop in a bright, open-plan office
Johannesburg · since 2003

IT Company in Johannesburg

Work with a Managed Services Provider whose primary focus is making you money.

Your local IT partner

Solid Systems: a reliably human IT company in Johannesburg, South Africa.

Proudly South African companies need the kind of IT support that they can be proud of.

Since 2003, Solid Systems has been offering proudly exceptional Managed IT Services in Johannesburg, ensuring that businesses are embracing digital transformation, becoming modern workplaces, and stepping into the future with confidence in their technologies.

Whether you’re looking for reliable and human IT support, Microsoft solutions, want to migrate to cloud services or infrastructure, need to secure your business against cyberthreats, or are looking for a Managed IT Services provider to deliver on all of the above, Solid Systems is the IT company in Johannesburg that you can trust.

Trusted By

  • BEE Analyst
  • Touchsides
  • Skillcraft
  • Saldanha
  • PortfolioMetrix
Human, not robots

What makes Solid Systems different from other IT companies in Johannesburg?

Watch the short video, or read the four reasons below.

We’re human, not robots

We’re focused on the human side of our business and yours. This means that we don’t just fix issues. We find lasting and meaningful solutions that have a real impact on you, your business and your teams.

Maximising value at every step

We ensure that you get maximum ROI for every solution that you put in place. That’s why our role doesn’t end with implementation. We continue to add value through training, adoption and more.

Planning for the future

Our strategic technology plans ensure that you never spend money on tech that doesn’t have a measurable business outcome, and that the money you do spend on technology is as predictable as possible.

Navigating the modern workplace

The way we work is changing. You need a partner who specialises in providing solutions for you and your teams to work effectively in a remote, hybrid or in-office environment. We are that perfect partner.

The proof

What makes Solid Systems a leading IT company in Johannesburg?

As a proudly South African company ourselves, we are well acquainted with the benefits that South Africa holds for businesses, and are excited about the innovations and advances in technology that we see on a practically daily basis. At the same time, we have a deep understanding of the challenges businesses around the country face – from the frustrations of load-shedding, to the havoc that Covid lockdowns have caused, to the limitations of connectivity in certain areas.

In understanding these challenges, as an IT company in Johannesburg, we face them head-on, providing businesses with the technologies, tools, solutions, and strategies to meet and exceed their goals. While exceptional and human IT support is the foundation for our Managed IT Services, the value that we add to businesses goes far beyond problem-solving and break fixes. We work with companies to form strategic plans that not only meet their existing needs but see them implementing technologies that grow as their businesses do.

  • 2003The year we started helping South African businesses with their IT
  • 15 minOur fastest guaranteed response to an emergency, in writing in our SLA
  • 2Microsoft Solutions Partner designations: Business Solutions and AI, and Security
  • 5Clients who share their results in our case studies

What our clients say.

"Using Solid Systems has been a game-changer for us. Since implementing SOLID’s solutions, productivity and efficiency have been through the roof."
AAngeloManaging Director, INGCO
"Always friendly and superior assistance and service from the technical team. Definitely best experience in customer service."
LLiza ViljoenGoogle review
"Solid Systems fills a much-needed role in our organisation to ensure we are up to date with the latest technology, while still ensuring our systems are reliable and consistent."
GGavinFinancial Director
"Solid Systems brings a personal touch to a very impersonal field. They are accessible and able to troubleshoot issues by using their in-house expertise…"
NNeilDirector
"Your team is always very friendly, trying to assist with each problem we might have. They are an asset to your company!"
JJeremyGroup General Manager
"Your excellent turnaround time has allowed us to continue with our work faster, thereby improving our service levels."
NNeilDirector
"Solid Systems is an important part of our business, and we consider them a partner in the success of our operations."
GGavinFinancial Director
What you get

Benefits of using an IT company in Johannesburg like Solid Systems.

How do Solid Systems’ services make lives better?

More connected to those around you We know that the saying of ‘teamwork makes the dream work’ may sound a bit cliché, but it’s something that we truly believe in. We provide businesses with tools and solutions that see their teams coming together, collaborating on projects, and working more efficiently and productively than ever before.

More time to do the things you love Time is a precious commodity, especially in this fast-paced, ever-evolving digital world. Less time spent worrying about IT means more time to focus on your core business, to grow and meet your goals, and at the end of the day, more time to spend with the people you love, doing the things that matter most to you.

More profit for your business The first thing most businesses think of when outsourcing IT is how much it’s going to cost. This is why our goal is that every cent that you spend with Solid Systems has a measurable business outcome, ensuring that your technology is not just meeting your needs, but helping you to grow your business and exceed your goals.

More peace of mind Conducting business in today’s digital world is stressful. There is risk involved in every decision you make. When you work with Solid, we take IT risk out of your hands and into our own. We prepare your business for dealing with threats, and ensure that your data, your operations, and your teams are protected.

What we do

What services does Solid Systems offer?

Managed IT Services

Everything that you need to outsource your company’s IT – from strategic technology plans, to your own Virtual Chief Information Officer, to exceptionally human IT support.

Cloud Solutions

See your teams working efficiently from wherever they are in the world with services that include Cloud Migration, Cloud Storage, Cloud PBX and Cloud Backup.

Cyber Security

Keep your data, your humans, and your company safe with cybersecurity solutions that cover email, POPIA compliance, Advanced Threat Protection, and more.

Microsoft Modern Workplace

From Microsoft Azure to Microsoft Defender for Office 365, we’ve got all of your Microsoft needs covered to help you make productivity a priority.

Since 2003

About Solid Systems.

As a Microsoft Certified organisation, we are perfectly placed to help with your IT Services. We’re just a click away, so don’t hesitate to contact us.

Since 2003, Solid Systems have specialised in delivering leading technology solutions and offering guidance to organisations in South Africa and abroad, in the most human way possible.

We love technology and the exciting ways that it evolves, and are constantly improving the tools that we use. But humans are at the heart of our business. That’s why we value each relationship and prioritise a personal approach, finding solutions that deliver results for your company in the best way possible.

With our highly skilled and passionate professionals behind us, and the latest and most sophisticated tools at their disposal, we ensure that the businesses we work with are constantly evolving, and can step into the future with confidence.

The Solid Systems team together on a footbridge
Across Gauteng

IT companies in Gauteng: one trusted partner.

There are many IT companies in Gauteng, and most are built around troubleshooting when something breaks. Solid Systems takes a proactive approach: we work with your business to understand your needs and goals, then find, implement and support the technology that helps you reach them, from strategic technology planning and procurement to training and adoption.

From our Johannesburg office we support businesses across the province, including Pretoria and Centurion, Sandton and Midrand. That covers managed IT services and IT support; cyber security, including email security and POPIA compliance; cloud services such as cloud migration, storage, backup and cloud PBX; and the Microsoft platform, from Microsoft 365 and Azure to Surface devices and Defender for Office 365. We have been building long-term relationships with our clients since 2003, so you work with a full team that knows your business, not just an IT guy. Book your IT consultation.

Frequently asked questions

Still deciding? Ask us anything →

01What are the different services offered by IT companies in Johannesburg?

Most IT companies in Johannesburg (and South Africa in general) focus on troubleshooting and break fixes. But at Solid Systems, we believe that it’s not enough to only provide exceptional IT support. We help businesses to think strategically about their technologies, and see them implement the right tech for their current needs, and their future growth. Our core focus is on Managed IT services which have a measurable outcome for your business, and see you focusing your time where it matters most. And that exceptional IT support is just part of the whole parcel.

02How do I get help from IT in business?

South African businesses can have a wide range of IT needs, and as an IT company in Johannesburg, our experienced IT pros are well prepared to meet them head-on. Whether you are looking for cybersecurity solutions, cloud services, Managed IT services, or are ready to embrace Microsoft’s Modern Workplace, we are here to help with all of your unique needs, and see your business meet and exceed your goals.

03What types of businesses does Solid Systems work for?

We’ve seen first-hand the benefits that Managed IT services have for companies around South Africa and across different industries. But there is one sector where we’ve seen the impact of strategic technology planning and exceptionally human support more than any other, and that’s finance. Whether you’re an accounting firm, an investment specialist, or a company focussing on cryptocurrency, we believe that our Managed IT services are uniquely positioned to help your business grow and embrace the right technologies for your needs.

04What kind of end-user training does Solid Systems provide?

To make sure that you’re getting the most out of the solutions that we provide, we give you access to onboarding materials, Microsoft Fast Learning webinars and even an online portal for all of your support needs. Better still, you’ll have a dedicated Client Success Manager at hand to ensure that your company’s technical solutions are continually moving forward thanks to bi-annual technology & productivity reviews.

05Why should I hire Solid Systems to manage my IT issues?

If all you’re looking for is exceptionally human IT support, we can certainly help, but we may not be the right fit for your business. If, on the other hand, you want to invest in technologies that can help your company grow from strength to strength; if you want to move beyond simply implementing tech and see the value in training and adoption; don’t hesitate to get in touch.

06How do your IT services compare to other IT companies in Gauteng?

Most IT companies in Gauteng focus on troubleshooting when your business runs into problems. Solid Systems takes a more proactive approach to IT support and managed IT services: we work to understand your needs and goals, find the right technologies to achieve them, and support you from planning and procurement to implementation and training, across cyber security, cloud services and Microsoft solutions.

07What are the benefits of a managed IT service in Gauteng?

Managed IT services help businesses in Gauteng take a proactive, rather than reactive, approach to their technology. You can plan for the future, make sure your IT meets your business needs and goals, and focus on your core business while experienced professionals look after procurement, implementation, maintenance, management and support.

Your Johannesburg IT team

Let our pros enhance your business.

Tell us what is working and what isn’t. We’ll show you where your IT can start making you money.

Michael Claxton, co-founder of Solid Systems, smiling in a Solid polo shirt
Microsoft Solutions Partner

Microsoft hyper-focused.

We are more than just a Microsoft Solutions Partner. Each of our IT Pros are Microsoft specialists, with certifications that span the range of Microsoft cloud and productivity platforms.

This makes us the ideal partner for businesses that are ready to adopt Microsoft services, or already have Microsoft solutions in place. We ensure that you are putting your Microsoft tools to their best possible use and optimising efficiency through Microsoft services throughout your company – from Microsoft 365, to Azure, to Surface Devices and beyond.

Talk to our certified team →